Expedia wants to use AI to cut Google out of its trip-planning business

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Expedia aims to shift travel search habits to its site using AI, hoping to recommend destinations and boost direct traffic. Chief architect Rajesh Naidu plans to utilize Expedia's data for personalized recommendations. The company seeks to streamline trip planning by using AI to handle tasks like booking flights. Expedia's initiatives include AI-driven customer service features and property description assistance.



https://www.theverge.com/2023/12/18/24003416/expedia-travel-generative-ai-personalized-model

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